Most homeowners know that plumbers are an undesirable necessity. They help solve your plumbing problems. They can fix problems with your boiler, which like many home appliances, tends to have issues right when you need it the most. However, if you have a plumber who is always making promises to show up “tomorrow” or who doesn’t return your calls because they are too busy, it’s important to know how to find a new plumber who will offer more reliability.
1. Referral from Someone You Trust
An excellent way to find a plumber that is reliable is to simply ask friends, neighbors, coworkers and other people you trust, who they use. When you count on people you know, they’ll already have firsthand experience and can let you know if their call was returned promptly or whether the plumber actually showed up when they were scheduled. They’ll also be able to let you know whether the plumber’s rates were reasonable.
Ideally, you will want to choose a plumber who has provided quality plumbing services to someone you trust and have known for several years. This can significantly increase the likelihood that you too will get good service.
2. Make Sure Your Plumber is Registered
The Gas Safe website has a detailed listing of plumbers who have successfully passed the certification requirements. At least, this gives homeowners a good indication that they are choosing a plumber who has passed testing by an organization in their field and that they will likely strive to maintain their reputation.
If at any time there is doubt or it is your first time using a particular plumber, you can do a quick online search and be assured if they are registered.
3. Find Out How Long They’ve Been Providing Plumbing Services
If you have an old phone book you can go back through the listings and get an idea of how long a plumber has been in business. If not, it’s usually quite easy to simply check a plumber’s website and see when the site was registered. A tool, such as “WhoIs.com” will allow you to enter the domain and find out when the domain was registered. This can provide an excellent point of reference as to how long a plumber has been trading. Of course, this assumes that they actually registered a domain name, something that is not necessarily a given, especially in this particular trade.
4. Check Reviews
You won’t find an equivalent to Tripadvisor for local Kelowna plumbers, but you can find online reviews on other sites as well as in some Google results. Just like with any type of review, the likelihood of an individual taking time to write a negative review is much higher than them taking time to write a positive one. It’s very likely that you’ll find an occasional negative review; however, beware if you start to find too many!
You should be able to tell what looks natural, so go with your first reaction instead of trying to make the facts fit with your desire to find the first plumber acceptable.
5. If You Have the Time — Consider getting a Second Quote
While this might not always be possible, if you can, it can certainly help. This is especially true when you’re looking for someone in a profession that seems to be notorious for having providers who respond poorly.
Of course, getting a second quote is even more important when you are looking for a plumber for a big job, such as replacing your entire central heating system.
Shamrocks Plumbing and Heating
1325 Elwyn Rd
Kelowna BC, V1X 5M9
Ph: (250) 575-8138